Customer Service
Customer Service

Customer Service

In today's world, quick and friendly customer service is expected 24/7. 

Whether you are a small business that needs just one customer service representative or a large corporation that needs hundreds of 'seats,' we have access to the perfect talent solutions. 

For Small Businesses

We work with small businesses that need additional customer service support. The advantage of working with our talent is that they work directly for you and learn your company culture. It's also:

  • Cost Effective
  • Allows you to provide 24/7 support 
  • Friendly professionals that reflect your culture
  • Support available by phone, email, or live chat

The average cost is $1,7999 to $2,000 USD per month per representative. 

For Large Businesses 

We have built teams for Fortune 500 companies that start at 10-20 representatives and grow into 100+ seats. 

  • Work with established teams that are already providing Contact Center support for international companies.
  • Access to great English speakers (French speakers also available)
  • Gain loyal customers by offering them great service

The average cost is $500 to $1,200 per month for 20+ seats. 

Our Locations

We work with Customer Service Representatives throughout the continent. For large seat volumes, we typically work in Ethiopia or Rwanda. 

The Benefits

  • Cost Effective Customer Service
  • Supports In-House Team
  • Builds Loyal Customers
  • Experienced and Skilled Team Members
  • Adds to your DEI & CSR 

In today's world, you are losing money if you are not investing in customer service.